Privacy Policy

Last updated: April 9, 2025

Pic-A-Gig ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile application (collectively, the "Service"). Please read this policy carefully.

1. Information We Collect

We may collect the following types of information:

• Account information: name, email address, phone number, and password when you register.
• Profile information: profile photo, location (city/zip), and any details you add to your public profile.
• Job and transaction data: jobs posted, jobs claimed, payment amounts, and completion records.
• Payment information: processed through third-party payment providers; we do not store full card numbers.
• Device and usage data: IP address, browser type, device identifiers, pages visited, and time spent on the Service.
• Communications: messages sent through the platform between users.
• Waitlist data: email address and stated interest when joining our early-access waitlist.

2. How We Use Your Information

• Operate, maintain, and improve the Service.
• Match job posters with workers in their area.
• Process payments and maintain transaction records.
• Send transactional emails (job updates, payment confirmations, account notices).
• Send marketing or product update emails (you may opt out at any time).
• Detect, investigate, and prevent fraudulent or harmful activity.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share information with:

• Other users: your public profile and job activity visible to others on the platform as needed to facilitate work.
• Service providers: third parties that help us operate the Service (cloud hosting, payment processing, analytics, email delivery) under confidentiality agreements.
• Legal authorities: when required by law, court order, or to protect the rights and safety of Pic-A-Gig or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you.

4. Data Storage and Security

Your data is stored on Google Firebase infrastructure. We implement industry-standard security measures including encrypted connections (HTTPS), authentication controls, and Firestore security rules. No method of transmission or storage is 100% secure; use the Service at your own risk and notify us immediately if you suspect unauthorized access to your account.

5. Cookies and Tracking

We may use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings, though some features of the Service may not function without them.

6. Your Choices and Rights

• Access and correction: you may view and update your profile information at any time within the app.
• Account deletion: contact us at support@picagig.com to request deletion of your account and associated data.
• Marketing emails: use the unsubscribe link in any marketing email to opt out.
• California residents (CCPA): you have the right to know, delete, and opt out of sale of personal information. Contact us to exercise these rights.

7. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it promptly.

8. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date above. Continued use of the Service after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: support@picagig.com
• Location: Delaware, USA