Terms of Service
Last updated: April 9, 2025
These Terms of Service ("Terms") govern your access to and use of Pic-A-Gig ("we," "us," or "our"), including our website at picagig.com and any related mobile applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old and capable of forming a legally binding contract to use the Service. By using the Service, you represent that you meet these requirements. The Service is intended for use in the United States.
2. Account Registration
You must create an account to access most features. You agree to provide accurate, complete, and current information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@picagig.com if you suspect unauthorized access.
3. The Platform — What Pic-A-Gig Does
Pic-A-Gig is a marketplace that connects people who need local jobs done ("Posters") with people who can do them ("Workers"). We are not a party to any agreement between Posters and Workers and do not employ, supervise, or control Workers. We provide the platform, payment escrow, and communication tools only.
4. Jobs and Payments
- Posters must fund a job through the platform before a Worker can begin work.
- Funds are held in escrow and released to the Worker after the Poster approves completed work.
- If a dispute arises, Pic-A-Gig may review submitted evidence and make a final determination at our discretion.
- Pic-A-Gig charges a service fee on transactions; current fee rates are displayed within the app.
- All payments are processed through our third-party payment provider. You agree to their terms of service as well.
5. User Conduct
You agree not to:
- Post false, misleading, or fraudulent job listings or profiles.
- Circumvent the platform by arranging payments outside of Pic-A-Gig.
- Harass, threaten, or harm other users.
- Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
- Attempt to access, scrape, or reverse-engineer any part of the Service.
- Post content that is defamatory, obscene, or infringes the intellectual property rights of others.
- Create multiple accounts to evade bans or restrictions.
Violation of these rules may result in suspension or permanent termination of your account.
6. Independent Contractors
Workers using Pic-A-Gig are independent contractors, not employees, agents, or partners of Pic-A-Gig. Workers are solely responsible for determining the manner and means of completing jobs, paying applicable taxes, and complying with all laws governing their work. Pic-A-Gig does not withhold taxes on behalf of Workers.
7. Ratings and Reviews
Both Posters and Workers may leave ratings and reviews after a job is completed. You agree that any review you submit is honest, accurate, and based on your actual experience. We reserve the right to remove reviews that violate these Terms or our community guidelines.
8. Intellectual Property
All content, branding, logos, and software comprising the Service are owned by Pic-A-Gig or our licensors and protected by applicable intellectual property laws. You may not copy, reproduce, or create derivative works without our express written permission. You retain ownership of content you submit (photos, messages, job descriptions) and grant us a non-exclusive, royalty-free license to use it to operate and improve the Service.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THE QUALITY, SAFETY, OR LEGALITY OF JOBS OR USERS ON THE PLATFORM.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, PIC-A-GIG AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE GREATER OF $100 OR THE FEES PAID BY YOU TO PIC-A-GIG IN THE 3 MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify and hold harmless Pic-A-Gig and its affiliates, officers, directors, and employees from any claims, damages, losses, or expenses (including attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any third-party rights.
12. Termination
We may suspend or terminate your account at any time for any reason, including violation of these Terms, with or without notice. You may delete your account at any time by contacting us. Termination does not affect any rights or obligations that arose before termination.
13. Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Delaware under the rules of the American Arbitration Association. You waive the right to participate in a class action lawsuit or class-wide arbitration.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes your acceptance of the revised Terms.
15. Contact Us
Questions about these Terms? Contact us:
- Email: support@picagig.com
- Location: Delaware, USA